Where are your products available for purchase?
Our products are only available for purchase through our site sumabeauty.com
Where do you ship?
We currently ship to US and Canada only.
Where are your products made and are they cruelty-free?
Our products are made here in the US and will always be cruelty-free.
How will I know my order was confirmed and will be shipped?
You will receive a email confirmation of your order within a few minutes and a separate email with tracking info once your order has shipped.
What is the method of shipping?
We use USPS First Class mail or Priority for US and Canada shipping. Please allow time for customs delays when shipping to to countries outside of the US.
How long will shipping take?
Please allow 2-3 days to process your order & 2-3 business days for shipping within the US and 7-10 days for shipments to Canada. For Canada, please note there may be an additional customs delay. Due to the high volume of orders during product launches, we may experience a delay in shipping.
What is your return policy?
We do not accept returns, exchanges or refunds. All sales are final on makeup products. If you have any questions regarding your order please email sumabeautycosmetics@gmail.com
